VCI HAIR - FAQs

VCI Hair is a premium brand specialising in high-quality clip-in hair extensions. We are currently

designing seamless and invisible clip-in hair extensions that cater to ALL hair types and lengths. Our

upcoming range includes textures such as Malaysian silky straight, kinky straight, water wave, and

Russian silky straight. They are all double drawn and made from 100% Remy human hair to ensure

high quality.

WHAT ARE CLIP-IN HAIR EXTENSIONS?

Clip-in hair extensions are wefts of hair that can be easily attached to your natural hair using small

clips. They are a temporary and non-damaging solution for adding length, volume, or colour to your

hair.

WHAT TYPES OF HAIR ARE USED IN VCI HAIR EXTENSIONS?

We use 100% Remy human hair, known for its quality and natural appearance. Remy hair maintains

the cuticle in the same direction, minimizing tangling and ensuring a longer lifespan for your

extensions.

HOW DO I CARE FOR MY CLIP-IN EXTENSIONS?

To maintain the quality and longevity of your extensions:

Gently brush them before and after use.
Wash them only when necessary, using sulfate-free shampoo and conditioner.
Allow them to air dry flat on a towel.
Store them in a cool, dry place, preferably in a storage box or bag.

HOW DO I APPLY CLIP-IN HAIR EXTENSIONS?

Applying our clip-in extensions is quick and easy:

Section your hair.
Open the clips on the wefts.
Secure the clips close to the roots of your hair.
Repeat with additional wefts as needed for your desired look.

Braid down your hair.
Open the clips on the wefts.
Secure the clips onto the braids.
Repeat with additional wefts as needed for your desired look.

HOW LONG DO VCI HAIR CLIP-IN EXTENSIONS LAST?

With proper care, our clip-in extensions can last up to 8-12 months. Longevity depends on factors such as how often you wear them, how you care for them, and how they are stored.

ARE THE CLIPS COMFORTABLE AND SECURE?

Yes! Our clips are designed for comfort and durability. They have a silicone grip to prevent slipping and are lightweight, ensuring they are secure without causing discomfort or damage to your natural hair.

CAN I STYLE MY VCI HAIR EXTENSIONS?

Yes! Since our extensions are made from 100% Remy human hair, you can style them just like your natural hair. They can be curled, straightened, or even dyed. However, we recommend using heat protectant products and avoiding excessive heat to maintain their quality.

CAN I WEAR CLIP-IN EXTENSIONS EVERY DAY?

While clip-in extensions are safe for regular use, it's recommended to give your hair a break occasionally to prevent stress on your natural hair and scalp. Proper care and regular maintenance will ensure your extensions and natural hair stay in great condition.

HOW LONG DOES SHIPPING TAKE?

Shipping times vary based on your location. Domestic orders typically arrive within 4-7 business days, while international shipping can take 7-15 business days. We offer express shipping options for faster delivery.

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return or exchange your extensions within 15 days of receiving them, provided they are unused and in their original packaging. Please visit our Returns & Exchanges page for more details.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we ship worldwide! International shipping rates and times vary depending on the destination. All shipping options are available at checkout.

HOW CAN I CONTACT CUSTOMER SUPPORT?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at contact@vcihair.com, or through our contact form on the website. We aim to respond to all inquiries within 24 hours.